Reference

Terms That Govern Your spindimension Account

These terms set out exactly what you agree to when you open an account and play on spindimension — from how deposits work with PayPal, Venmo, and Play+ to how disputes get handled.

Account eligibility by statePayPal, Venmo, Play+ payment rulesWithdrawal & verification stepsAccount suspension conditionsContact path for term disputes
spindimension Terms That Govern Your spindimension Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you want to flag a discrepancy with your account, our support team can walk you through it directly. You do not need a lawyer to get a plain-language explanation — just reach out through one of the channels below and we will respond with the relevant section cited.

Live Chat Open the chat widget from any page while logged in. Cite the term number or section name and an agent will pull the exact clause for you.
Email Support Send your question or dispute to our support address listed in your account dashboard. We aim to reply with a written response referencing the applicable clause.
Account Dashboard The current version of these terms is always accessible under Settings in your account. Download or save a copy anytime for your own records.
ACCOUNT & DATA POSTURE

How We Handle Your Account Under These Terms

Our obligations under these terms extend to how we store your data, secure your account, and respond when something goes wrong. These are not vague commitments — here is what they mean in practice for your spindimension account.

Data Retention

We retain your account data for the period required by applicable state regulations. You may request a copy of your stored data or ask what we hold by contacting support through the account dashboard.

Account Security

Your account is protected with SSL encryption and optional two-factor authentication via SMS or an authenticator app. If you suspect unauthorized access, lock your account immediately from Settings and contact us.

Cookie Policy

We use session and analytics cookies to keep you logged in and to improve navigation. You can manage cookie preferences in your browser settings; blocking certain cookies may affect account functionality.

Requesting Changes

To update your registered name, linked PayPal or Venmo account, or identity documents, submit a change request through the Verify tab in your account. We process most requests within one business day.

Common Questions About These Terms

These are the questions we get most often when someone reads through the terms for the first time. Each answer is written to reflect how the policy actually works on your account — not a generic recap.

Access depends on whether online casino or sportsbook activity is legal in your state. We serve eligible states only; when you register, we check your location against our approved state list before activating your account.

Deposits flagged for a name mismatch are held for manual review. Submit a support ticket through live chat or email with your account ID and the payment confirmation number to resolve it quickly.

Log in, go to Settings, and find the Terms & Conditions tab. The version shown is always current. You can download a PDF copy from that page for your own records at any time.

Accounts may be suspended for verified identity mismatches, multiple failed verification attempts, or activity that conflicts with state eligibility rules. We notify you by email with the specific reason and a path to appeal.

Contact support via live chat or email before the new terms take effect. We will close your account and process any eligible remaining balance through your linked PayPal, Venmo, or Play+ method.

The dispute resolution section is in the main terms document under your account Settings. It details the process, applicable US law by state of residence, and the timeline for submitting a formal dispute.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.