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Our Policies, Your Account Rights

spindimension operates under a clear set of legal terms that govern every account, transaction, and data request on this platform. Access to our lobby — including slots, live dealer tables, and sports markets — depends on your state's laws and eligible jurisdiction status.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ transaction termsPolicy contact availableUS-based jurisdiction framing
Explore the Lobby Read FAQ
spindimension Our Policies, Your Account Rights
DATA AND SECURITY PRACTICE

How We Handle Your Account and Data

We collect only what's needed to run your account — identity verification details, payment method references for PayPal, Venmo, or Play+, and session data tied to your login. We do not sell personal data to third parties, and we do not retain payment credentials beyond what's required for transaction records. Account security uses multi-factor authentication at login; if your device changes or an unusual login is detected, you'll get an immediate email prompt before access is granted.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the footer link on any page.
Data Retention Account records are retained for the period required by applicable state law, then deleted. You can request a copy of your stored data through the account settings contact form at any time.
Account Security Multi-factor authentication protects your login. Unusual device or location changes trigger an email verification step before access is granted, keeping your wallet and payment links safe.
Requesting Changes To update, correct, or delete stored personal data, use the email support channel. We confirm receipt within one business day and complete verified requests within the window required by applicable law.
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, a data request, or a dispute related to your account or a PayPal transaction, we have three direct channels. For anything urgent — like an account freeze or a payment dispute — live chat is your fastest path. For formal written requests, email gives you a documented record we can reference throughout the process.

Team online

Live Chat

Open the chat widget in your account dashboard to reach our policy team directly. Response times vary; live chat is the quickest path for time-sensitive account or transaction disputes.

Email Support

Send policy, data, or legal questions to our support address shown in your account settings. We reply in writing so you have a record of every exchange.

Account Settings

Your account settings page holds your current terms version, consent history, and the contact form for formal data or policy requests. No separate login required.

Common Questions About Our Policies

These questions come up most often when people are reviewing our terms or checking their account rights. If your question isn't here, the email support channel is the right path for a written answer.

Access depends on your state's laws. We make the lobby available only where local law permits online casino and sports betting activity. Check your state's current rules before creating an account.

We collect identity verification details, your linked payment method references — PayPal, Venmo, or Play+ — and session data. We don't collect more than what's needed to verify and run your account.

Submit a data request through the contact form in your account settings or via email support. We confirm receipt within one business day and process verified requests within the timeframe your state requires.

Yes. Submit a deletion request through email support. We retain records only for as long as applicable law requires, then permanently delete them. You'll receive written confirmation once the deletion is complete.

Transaction records tied to PayPal, Venmo, or Play+ are held for the retention period set by state law, then removed. You can request a copy of those records before closing your account.

We notify you by email at your registered address before any material policy update takes effect. The updated version also appears in your account settings. Continued use after the effective date means you've agreed to the changes.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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