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How spindimension Handles Your Personal Information

This privacy policy covers exactly what account data spindimension collects, why we collect it, and what you can do about it — whether you're funding your wallet via PayPal, Venmo, or Play+, or simply browsing the lobby from New York.

Data collected at account creationPayment method privacy — PayPal, Venmo, Play+Cookie and device tracking explainedYour right to access or delete dataContact path for privacy requests
spindimension How spindimension Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption on every page and across all payment flows — that covers the moment you link your PayPal account through to the confirmation screen on a Play+ deposit. Session tokens expire automatically after a period of inactivity, so leaving your account open on a shared device does not expose it indefinitely. State-level privacy laws in eligible US states give you specific rights over your data, and we honor those on request.

Cookie Controls

We use functional cookies to keep you logged in and analytics cookies to see how the lobby is browsed. You can turn off analytics cookies in your browser settings at any time without losing account access.

Account Security

Login events trigger an email notification. If you see a session you don't recognize, use the 'End all sessions' button in Settings immediately and contact live chat to flag the activity.

Data Retention

We keep transaction records for the period required by applicable state law. Once that window closes, records are deleted from active storage on a rolling basis — we do not hold data indefinitely.

Your Rights

Where state privacy law applies, you can request a full copy of your stored data, ask us to correct inaccurate information, or request deletion of your account profile. Requests are processed in line with applicable legal timeframes.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Privacy questions move faster when you come through the right channel. For account-data requests — including access, correction, or deletion — our privacy team handles those separately from general account help. If your request involves a payment record tied to PayPal, Venmo, or Play+, include the transaction reference so we can locate the right record without delay.

Live Chat Open the chat widget inside your account dashboard. Select 'Privacy & Data' from the topic menu so your message routes directly to the privacy team.
Email Send your written data request to our privacy address listed in account settings. Include your account email and the type of request — access, correction, or deletion.
Account Settings Portal Log in, go to Settings, then Privacy. From there you can download a copy of your stored profile data or submit a deletion request without emailing us.

What People Ask About Our Privacy Policy

These are the data and privacy questions we hear most often. If yours isn't here, the live chat privacy topic or the email route in account settings will get you a direct answer from our team.

No. We do not sell your name, email, payment history, or any account data to third-party advertisers or marketing networks. Your data stays within our platform and service providers we use to operate it.

We log the transaction amount, timestamp, and reference ID from your PayPal or Venmo transfer. We never store your PayPal login credentials, Venmo PIN, or linked bank account number — those stay with those platforms.

Log into your account, go to Settings, then Privacy, and select 'Request my data.' You can also email our privacy address from account settings. We respond within the timeframe your state's privacy law requires.

Yes. Submit a deletion request through the Privacy section of your account settings or via email. We will remove your profile data once any legally required retention period for transaction records has been satisfied.

We use functional cookies for login sessions and analytics cookies to understand how the lobby is used. Analytics cookies can be disabled in your browser without affecting your ability to log in or make deposits.

We collect a location signal — typically via IP address — to confirm you are accessing the platform from a state where it is permitted under local law. This signal is not used for advertising and is not shared with data brokers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.